• Hardware Returns: Unused, unopened components and kits can be returned within 3 days of delivery for a refund or store credit.

  • Non-Returnable Items: Soldered components, stripped wires, cut breadboard pins, modified boards, and perishable items (e.g., thermal paste, chemical etchants).

  • Digital Goods & Courses: Online courses and digital downloads are non-refundable once accessed or streamed.

  • Defective or Damaged Items: Dead-on-arrival (DOA) items reported within same day with photos/video will receive a free replacement or full refund.

  • Cancellations: Orders can be canceled within 1 hour of placement before warehouse processing begins.