General & Store Questions

What is Doitronics?

Doitronics is your one-stop online shop for electronic components, microcontrollers, sensor modules, prototyping accessories, and DIY STEM project kits. We cater to students, hobbyists, engineers, and educational labs.

Do you have a physical retail shop?

We operate primarily as an online store to ship orders directly to your doorstep across India. All orders must be placed through our official website.

Products & Technical Support

Are your components original and tested?

Yes. All microcontrollers, development boards, and modules are sourced from verified manufacturers and undergo visual and functional quality checks prior to dispatch.

Do project kits come with documentation or circuit diagrams?

Most of our DIY kits include circuit schematics, wiring references, or download links to code samples to help you assemble and test your build quickly.

Can I get technical assistance for my project?

While we do not design custom circuits, we provide datasheets, pinout details, and troubleshooting help for defective or non-responsive parts purchased from our store.

Orders & Payment

What payment methods do you accept?

We accept all major payment methods via secure checkout gateways:

  • UPI (Google Pay, PhonePe, Paytm)

  • Debit and Credit Cards (Visa, Mastercard, RuPay)

  • Net Banking

  • Dedicated wallet options

Can I get a B2B GST tax invoice for input tax credit?

Yes. Enter your registered Business Name and GSTIN at checkout or during the inquiry phase, and a valid tax invoice will be attached to your order.

Can I cancel or modify an order after placing it?

Orders are processed rapidly for same-day or next-day fulfillment. If you need to make changes, reach out to us within 2 hours of placement with your Order ID.

Shipping & Delivery

Where do you deliver, and how long does it take?

We ship pan-India using reliable courier partners (Blue Dart, Delhivery, DTDC, India Post).

  • Metro / Tier-1 Cities: 2 to 4 business days.

  • Rest of India: 4 to 7 business days.

How do I track my shipment?

Once your package is handed over to the courier, an automated email and SMS notification containing your tracking AWB number will be sent to you.

Do you offer Cash on Delivery (COD)?

We prioritize prepaid orders to ensure fast processing and uninterrupted courier dispatches. Any available COD availability depends on your pin code at checkout.

Bulk Orders & Institutional Purchases

Do you support bulk purchases for colleges, labs, or workshops?

Yes. We offer volume-tiered pricing and customized kitting for student batches, engineering hackathons, and corporate prototypes. Visit our Bulk Inquiry page or email our team with your Bill of Materials (BOM) for a custom quote.

Can you source components not listed on the website?

If you need specific ICs, sensors, or quantities not shown in our catalog, submit an inquiry with the exact part numbers and quantities required, and our procurement team will check availability.

Returns & Replacements

What happens if a component arrives damaged or Dead on Arrival (DOA)?

Inspect your order upon delivery. If an item is mechanically broken, missing, or functionally defective:

  1. Contact us within 24 hours of receiving the package.

  2. Provide a clear photo/video of the issue along with your Order ID.

  3. Our technical team will verify the claim and issue a replacement or store credit.

Can I return an item if I ordered the wrong part by mistake?

Because semiconductor components and sensitive boards can be easily damaged by improper voltage or static discharge, we only accept returns for defective, missing, or mistakenly shipped items in unopened original anti-static packaging.